Tenants Guide

Administration/Reference Applications

All administration/reference fees are due at the start of the application process. 

The administration fee covers the preparation of the tenancy documentation and any other contract/administrative paperwork.

Room Let Tenancy Fee is £100

Single Let Tenancy Fees are tiered as follows: 1 Bed Studio/Flat/Cluster £195; 2/3 bed Flat/House £295; 4 Bed property and Over £395

By completing the Tenant Application form you are providing consent for MK Lettings to conduct a reference check on the personal infomation provided. Should your application be unsuccessful due to the information you provide not matching our criteria, the Administration Fee(s) are non refundable.  

A guarantor is required for applicants under the age of 25. Should a guarantor be required a further £35.00 payment per guarantor will be needed to cover administration and credit check. This charge should be paid at the same time as the Admin Fee. Please note only UK home owning guarantors will be considered. Guarantors will also need to supply proof of I.D, proof of address, copy of their last mortgage statement as proof of being a UK Homeowner and written permission for us to credit check.

It is imperative that you disclose all relevant facts that may adversely affect your reference outcome, prior to entering into the above, it may save you money. Should you have adverse credit, CCJ, or fail the credit check conducted by FCC Paragon, we will be unable to accept you as a tenant and the admin fee will not be refunded.

PLEASE NOTE THAT SHOULD YOUR REFERENCE APPLICATION BE UNSUCCESSFUL OR THE DOCUMENTATION YOU PROVIDE DOES NOT MATCH OUR CRITERIA. Our criteria being (Full time permanently employed, no adverse credit registered, able to prove current address and Right to rent status)


Proof of I.D/Address/Income.  Prior to any move in, we require proof of I.D, proof of address and proof of income, either last 3 months consecutive payslips or copy of new contract of employment. We can only accept full time permanent employed applicants, no students or DSS.  Documents can be scanned via email to info@mk-lettings.co.uk, or by making an appointment to attentd our offices at Unit 13, Wharfside Industrial Estate, Bletchley, Milton Keynes MK2 2AZ for verification, (we can only hold the room for 7 days, unless agreed otherwise).

For Single Lets, a thirdy party company conduct our full referencing and will contact applicants direct via email but the same criteria applies.


Tenancy Agreement

Both the Landlord and tenant(s) will be required to sign a tenancy agreement prior to the tenancy commencing, the agreement outlines both tenant and landlord obligations.

Generally, most tenancies run for a period of 6 months, automatically becoming a rolling contract after the initial fixed period. It is important you note that the agreement is made between landlord and tenant, we act for the landlord only.



Once a moving date has been agreed and references have all been approved by the landlord, the tenancy agreement will need to be signed by all parties. The initial monies (deposit and first months rent) will be due in cleared funds at least 24hours before the move in date and no money can be exchanged on Saturdays:

This is made up of the following:

  • Deposit normally equal to 6 weeks rent
  • The first months rent in advance. (rent is worked out on a per calendar month basis), which is, if you are not aware; the weekly rent, multiplied by 52 weeks and divided by twelve months to give the per calendar month rental figure

Payment can be made via our website under Make A Payment tab or by calling 01908 930121 option 2 to pay via debit/credit card, or paid into our bank account showing as cleared at least 24hours before move in, details on request.


Managed Properties

We do get instructed to fully manage some of our landlord's properties, if this is the case, with your tenancy we will inform you prior to your tenancy commencing. If we are managing then any faults with appliances or problems within the property will need to be reported to us and we will deal with the problem as quickly and efficiently as possible. Failure to report an ongoing problem may turn the onus onto you; please report any problems you feel need attention.


Rental Payment

Rental payments are always made by standing order from the tenants' bank account to the landlord's bank account, with the exception of managed properties whereby the rental payment is made to us.


Notice to End a Tenancy

To terminate your tenancy subject to term, you will be required to give us at least one month notice in writing of your intention to leave.

The responsibility for your belongings are down to you, you must ensure you have adequate contents insurance, the landlord accepts no responsibility and cannot be held responsible for any loss or damage to tenants possessions.

There is a check out fee of £60.00 Payable for Room Tenancy and £65 for Single Let Tenancy.



A well-prepared inventory and check-in report protects landlords and tenants alike, providing an accurate description of the condition and contents of a property at the start of a tenancy.

The condition of the property and its contents at the end of the tenancy is then compared back to this report in the form of a check-out report. The inventory clerk will also provide an opinion on whether any damage that has arisen during the tenancy is attributable to the tenants, to 'fair wear and tear' or to the landlord as required maintenance.

It is in a landlord's interest to ensure that inventories are prepared for properties that they own. In the worst case scenario, should you end up in court, the judge will tend to look more favourably on an impartial, unbiased inventory prepared by a third party unconnected to either the landlord or the tenants. Inventories prepared by landlords could be viewed as biased and one-sided.

Normally an inventory of the property condition, furniture and fittings and effects will be prepared by the landlord, or an independent inventory clerk instructed by the landlord prior to the tenancy commencing. The tenancy is checked and agreed between the tenant and the landlord at the tenancy commencement.


Deposit Returns

When your tenancy ends, an inspection of the property will be carried out, either by the landlord or an independent inventory clerk instructed by the landlord. A forwarding address will be requested from you and your Holding Deposit cheque will sent, dependent on all your tenancy terms having been met. We aim to return Holding Deposit cheques within ten working days of the official vacating date.


Tenants' Obligations

The responsibility for the property lies with the tenant during the period of tenancy, always ensure that the property is fully secured and that during the winter months steps are taken to prevent freezing of the water and heating system.


Property Inspection

If we are instructed as managing agents for your property, we will carry out quarterly inspections to assess the condition of the property and that everything is being kept in a satisfactory condition. We will always arrange this with you at a mutually convenient time.


Council Tax & Utilities

It is the tenant's responsibility to inform the utility companies of their occupation of the property at the commencement of the tenancy, and to pay council tax to the local authority. Students, who may be exempt from the payment of council tax, are responsible for informing the Local Authority of this.

Wherever applicable VAT will be charged at the current VAT rate.